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HCM Careers for Subject Matter Experts at Connect & Simplify
Job Description
Are you interested in becoming a subject matter in Human Capital Management Systems? Join our team as a Human Capital Management System Configuration and Support Specialist. As a System Configuration and Support Specialist, you will work both in a team setting and individually. You can specialize in Time Labor Management (TLM) and/or Human Resources (HR) Modules. Become a Time Labor Management pro and master all things to do with tracking time, timesheet rules, paid time off accrual rules and more! Or become an HR Module pro and master all things that have to do with electronic onboarding, electronic open enrollment, performance review processes, and more! As our business grows we are looking for someone who is eager to learn and enjoys the combination of HR and technology. You will be fully trained and immersed in the HCM system in which you will configure TLM or HR applications alongside your team. Having a background and interest in technology along with Human Resources is ideal.
Job Responsibilities:
- Complete various forms of training on the HR and/or TLM module
- Work with clients to understand all of their HR and/or TLM system administration needs
- Configure HR and/or TLM modules with the HR and/or TLM Configuration team
- Work with clients and internal staff to gather necessary documentation
- Assist in the coordination of training sessions with supervisors, and employees
- Manage support calls and e-mails from clients
- Assist sales staff by providing system demonstrations (demos)
Job Requirements:
- Experience with Human Capital Management (HCM) or Human Resources Information
- Systems (HRIS)
- Experience with the implementation of software systems or programming is ideal
- Ability to handle problems in a quick and effective manner
- Basic troubleshooting skills in networking and Operating Systems
- Strong ability to adapt to new technology
- Excellent people skills including customer service, speaking, and listening
- Excellent written and verbal communication skills
- Able to quickly adapt to changing priorities
- Ability to multitask and learn quickly in a fast-paced environment
- Work collaboratively as part of a team
Job Responsibilities:
- Handle claim issues; resolve concerns with timely follow-up for clients/employees
- Work on special projects
- Resolve billing and enrollment issues
- Work with the carrier/client to resolve ‘late pay notices’
- Process enrollment forms accurately and timely
- Assists in covering for team members who are out of the office.
- Responsible for client carrier changes and installation of new business.
- Assist with the medical underwriting process by collecting underwriting applications from employees and coordinating with insurance carriers to obtain final plan(s) and rates.
- Meet with clients on-site as requested and facilitate on-site employee informational meetings.
- Attend department and agency meetings on a regular basis to keep up to date on changes within the insurance market.
Job Requirements:
- Bachelor’s Degree (B.A.) from a four-year college or university; or in the process of obtaining a degree, and more than two years related experience.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Job Responsibilities:
- Creates and edits census information in preparation for requests for a quotation by requesting a prior bill, gathering information from files, other areas in the company, or calling the client.
- Gathers accurate information regarding plan design, renewal date, experience information, etc.
- Compiles available experience information, for 50+ life groups, in order to obtain accurate quotations where needed.
- Sends information to all available markets.
- Accurately inputs all quotations into proposal format ensuring all outstanding carriers have been contacted, benefit description information is inserted, and once approved, binds information into the proposal forms.
- When handling renewals, gathers all renewal data (including percent change, loss ration, trends, census changes, etc.), completes the renewal sheet, completes the renewal letter, and starts the out to market process.
- Maintains all necessary files.
- Responsible for all projects and mailings as assigned.
- Handles claims and billing issues when necessary.
- Assists in covering for team members who are out of the office.
Job Requirements:
- An active Wisconsin Health and Life Insurance License preferred, but not necessary
- Strong math skills
- Strong skills in Microsoft Excel, with proficiency in building spreadsheets utilizing formulas
- Proactive and excellent follow up skills
- Detailed and organized
- Positive attitude
- Customer Service experience
- Relationship driven
- Professional
Job Responsibilities:
- Determines the best method for the accurate and timely conversion of client data
- Oversees accurate, timely, and successful installation and conversion of payroll product solutions through the entire implementation cycle
- Review and process payrolls for numerous clients according to their payroll schedule
- Prepare, create, and export reports/documents in Excel and Word
- Review wages computed and corrects errors to ensure accuracy of payroll
- Prepare and issue paychecks
- Assist with other administrative tasks in the department
Job Requirements
- Bachelor’s degree in a related field; or 5+ years of payroll related experience
- Strong math and computer skills including advanced knowledge in Excel
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Detailed and organized
- Strong interpersonal and communication skills
- Positive and self-motivated
- Works well individually and/or with a team
Job Responsibilities:
- Provide HR advice and support to clients in a variety of industries
- Initiate and oversee Human Resource programs and projects, including employee relations and performance management
- Meet with management teams to define company issues, goals and requirements
- Provide advice and recommendations to client’s personnel for resolution of daily issues
- Formulate strategic and practical plans to address human resource matters
- Assist with background checks and recruiting efforts
- Generate reports
- Assist in the creation and implementation of employment policies
- Populate information in the Human Capital Management System
- Help establish control systems for compliance HR practices
- Keep abreast industry trends and employment laws in the field of human resources
- Other duties as assigned
Job Requirements
- Associate's degree (A. A.) or equivalent from a two-year college or technical school; and 3 to 6 years of related experience.
- Basic communication skills, both written and spoken.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Strong ability to apply concepts of algebra and general math.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- High proficiency in Excel and Word.
Culture at The Benefit Companies
At The Benefit Companies, Inc., we are committed to investing in people and helping them achieve their career goals. Our employees enjoy a positive and forward-thinking environment, a great benefits package, and ample room for growth and development. Join us today to become a member of our team!
What to Expect
- Medical, dental, and vision insurance
- Generous 401(k) match
- HRA & HSA plans
- Voluntary benefits
- Life insurance and business travel insurance
- Long term care insurance
- Workplace wellness
